1. Introduction
Rydlnk LLP is a computer integrated systems design consultancy operated from Provo, Utah. The developer and operator of this website is RydLink, working under the registered business name Rydlnk LLP, and this policy explains how that business handles personal information when people visit the site, send an enquiry, or engage the consultancy for integration work. We wrote this policy in plain language because privacy notices are only useful when an ordinary reader can understand them without legal assistance.
This website exists to describe computer integrated systems design services and to allow prospective clients to make contact. It is a small, deliberately simple site. We do not run an advertising network, we do not build behavioural profiles for resale, and we do not attempt to track visitors across the wider internet. Any personal information we hold, we hold because a person chose to send it to us or because a technical system needed it to deliver a page safely.
Rydlnk LLP takes the protection of personal information seriously, both as a professional obligation and as a matter of basic respect. The same engineering discipline that we apply to integration projects is applied here: we collect only what the work requires, we protect it with sensible controls, we keep it only as long as it is needed, and we tell people clearly what happens to it. This document records that commitment in full.
2. Scope of this policy
This policy applies to the website published at www.rydlink.buzz and to any personal information that Rydlnk LLP collects through that website, by email, by telephone, or in the course of providing computer integrated systems design services. It also applies to information collected during pre-contract discussions, quotations, surveys and support conversations connected to the consultancy.
This policy does not apply to third party websites that may be linked from this site, nor to software or platforms that clients operate independently of Rydlnk LLP. Where a client engagement involves data that belongs to the client, that data is handled under the terms of the relevant services agreement, which may contain additional and more specific protections. Where a conflict exists between this policy and a signed agreement, the signed agreement governs for the work it covers.
By using this website or contacting the consultancy, a person confirms that they have read this policy and understands how information will be handled. A person who does not agree with this policy should not use the website and should contact us directly if they wish to discuss an alternative arrangement.
3. Who is the controller
The data controller responsible for personal information described in this policy is Rydlnk LLP, with a registered place of business at 995 E Center St APT 2, Provo - 84606-3520, United States (US). The controller decides why information is collected, what is collected, and how it is used and protected.
Questions about this policy, requests to exercise privacy rights, and complaints should be addressed to the contact details in the final section of this document. Rydlnk LLP does not appoint a statutory data protection officer because the scale and nature of the processing carried out by a small consultancy does not require one. Responsibility for privacy matters rests with the partners of the firm, who can be reached through the published contact channels.
Where Rydlnk LLP processes personal information on behalf of a client during an engagement, the client is the controller of that information and Rydlnk LLP acts as a processor. In those situations the client decides the purpose of processing and Rydlnk LLP follows documented instructions, applying the technical and organisational measures described in the relevant agreement.
4. Information we collect
The categories of personal information that Rydlnk LLP may collect include identity details such as a name and the organisation a person represents, contact details such as an email address and telephone number, the content of messages and enquiries, and technical information generated when a website is visited. We may also collect information that a person volunteers during a conversation, such as the nature of a technical problem or the systems involved.
We do not collect sensitive categories of information, such as health data, biometric data, precise location data, or information about political or religious beliefs. We do not ask for government identification numbers, financial account details, or payment card numbers through this website. If a person sends such information to us unprompted, we will delete it unless it is genuinely required for the work and a secure channel has been agreed in advance.
The information we hold is normally limited to what is needed to answer an enquiry, prepare a quotation, deliver integration services, and maintain ordinary business records. We do not enrich the information we hold with data purchased from third party brokers, and we do not infer characteristics about people that they have not chosen to share.
5. Information you provide directly
Most of the personal information Rydlnk LLP holds is provided directly by the person concerned. The contact form on this website asks for a name, an email address, a subject line and a message. That form does not transmit data to a server operated by Rydlnk LLP. Instead it prepares an email in the visitor mail client and addresses it to support@rydlink.buzz, so the information travels through the visitor own email provider rather than through a form database.
Information may also be provided when a person emails the consultancy, telephones the bench, meets an engineer during a site survey, or shares documentation about a system that requires integration work. During an engagement, client staff may provide names, roles, contact details and technical credentials needed to perform the work. We ask that credentials be shared only through agreed secure channels and only for the period during which they are required.
A person who provides information about another individual, for example by naming a colleague as a technical contact, confirms that they have the authority to do so and that the colleague understands how the information will be used. We will handle that information in the same way as information provided about the sender.
6. Information collected automatically
When a visitor loads a page from this website, the web server that delivers the page may record standard technical information. That information can include the internet protocol address of the requesting device, the type and version of the browser, the operating system, the referring page, the pages requested and the time of each request. This information is generated by the ordinary operation of web hosting and is used to deliver content, diagnose faults and protect the service from abuse.
This website is built from static pages and a small amount of client side scripting. It does not include third party advertising trackers, social media pixels, or cross site behavioural analytics. The server logs that are generated are retained for a limited period and are used in aggregate where possible, so that individual visitors are not singled out for analysis.
Some browsers and privacy tools allow a visitor to signal a preference that they do not wish to be tracked. Rydlnk LLP respects that preference and does not attempt to override it. Because the site does not track visitors across other services, there is no tracking behaviour that needs to be switched off.
7. Why we use information
Rydlnk LLP uses personal information for a small number of clearly defined purposes. We use it to respond to enquiries and requests for quotations, to prepare and deliver computer integrated systems design services, to communicate about projects and support matters, to maintain business records such as invoices and correspondence, and to protect the website and the consultancy from misuse.
We may also use information to improve the way we describe and deliver our services, for example by understanding which enquiries are common and which material is most useful. Where we do this, we use information in a form that does not identify individuals wherever practical. We do not use personal information to make automated decisions that produce legal effects, and we do not subject people to profiling for advertising purposes.
Where a purpose requires consent, we will ask for it clearly and separately, and we will not treat a refusal as a barrier to receiving a response to an enquiry. Where a purpose is required to perform a contract, we will explain what information is necessary and what happens if it is not provided.
8. Our legal bases
Where the law requires a legal basis for processing, Rydlnk LLP relies on one or more of the following. We process information as necessary to take steps at the request of a person before entering a contract, and to perform a contract once it exists, such as delivering integration services that have been agreed. We process information as necessary for our legitimate interests in running a professional consultancy, which include responding to enquiries, maintaining records, and protecting the business from fraud and misuse.
We rely on consent for any processing that is genuinely optional, and we make it easy to withdraw that consent at any time. We process information as necessary to comply with legal obligations, such as tax and accounting requirements that apply to a business operating in the United States. In limited circumstances we may process information to protect vital interests or to establish, exercise or defend legal claims.
Where a person communicates with us from a jurisdiction that provides additional protections, we will apply those protections to the extent they are not overridden by local law. If there is any doubt about the correct basis for a particular activity, we will document our reasoning and prefer the option that offers the stronger protection to the individual.
10. Service providers and processors
Rydlnk LLP uses a small number of service providers to operate the website and communicate with clients. These providers may process personal information on our behalf and are selected with care. Before engaging a provider we consider the sensitivity of the information involved, the security measures the provider offers, and the legal framework that governs its operations.
Providers engaged by Rydlnk LLP act only on documented instructions. They are not permitted to use personal information for their own purposes, and they are required to apply appropriate technical and organisational security measures. Where a provider processes information in a country other than the one in which the information was collected, we take steps to ensure that an appropriate safeguard is in place before the transfer occurs.
A current list of the categories of processor used by Rydlnk LLP is available on request. We do not publish the names of every provider because doing so can reduce the effectiveness of security arrangements, but we will always explain the categories of processing that occur and the safeguards that apply.
12. How long we keep information
Rydlnk LLP keeps personal information only for as long as it is needed for the purpose for which it was collected, or for as long as the law requires. Enquiries that do not lead to an engagement are normally kept for a limited period so that we can follow up if a project is delayed, and are then deleted. Correspondence relating to a delivered project is retained for the period required to support the work and to meet tax and accounting obligations.
Where information is held as part of a client engagement, the retention period is normally defined in the services agreement. Technical credentials shared for a project are deleted or rotated as soon as the work requiring them is complete. Server logs generated by the website are kept for a short period and then removed, because their usefulness for fault diagnosis declines quickly.
When a retention period ends, information is deleted securely or anonymised so that it can no longer be linked to an individual. Where deletion is not immediately possible because information is held in a backup, it will be protected by the same safeguards and will be deleted when the backup cycle completes.
13. How we protect information
Rydlnk LLP applies technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, alteration and disclosure. These measures include encryption in transit for the website, access controls that limit who can reach information, the use of strong authentication for business accounts, and regular review of the systems and providers that hold information.
Access to personal information is limited to those who need it to carry out their work. Staff and contractors who handle information are bound by confidentiality obligations and are expected to follow documented procedures. We keep the number of systems that hold personal information deliberately small, because a smaller estate is easier to protect and easier to audit than a sprawling one.
No method of transmission or storage is completely secure, and Rydlnk LLP cannot guarantee absolute security. If a personal data breach occurs that is likely to result in a risk to individuals, we will investigate promptly, take steps to contain and remedy the breach, and notify affected individuals and any relevant regulator as required by applicable law.
14. International transfers
Rydlnk LLP is based in the United States, and personal information is primarily processed there. Where a visitor or client is located outside the United States, their information may be transferred to and processed in the United States, where privacy laws may differ from those in their own jurisdiction. We take steps to ensure that information receives an adequate level of protection wherever it is processed.
When we engage a provider that processes information in another country, we assess the legal framework of that country and apply an appropriate safeguard, such as standard contractual clauses or an equivalent mechanism recognised by the relevant authorities. Where necessary we apply additional technical measures, such as encryption, to reduce the risk associated with a transfer.
A person who has questions about where their information is processed, or who would like more detail about the safeguards that apply, may contact us using the details at the end of this policy. We will provide the information reasonably required to understand how their data is protected.
15. Privacy rights and choices
Depending on where a person lives, they may have rights over the personal information that Rydlnk LLP holds about them. These rights can include the right to be informed about how information is used, the right to access a copy of the information held, the right to have inaccurate information corrected, the right to request deletion of information that is no longer needed, and the right to restrict or object to certain processing.
Where processing is based on consent, a person has the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Where a person has the right to data portability, we will provide information in a structured, commonly used and machine readable format where that is technically feasible.
Requests to exercise these rights should be sent to the contact details in the final section. We will respond within the period required by applicable law, which is normally one month for requests made under European rules. To protect against fraudulent requests, we may ask for information that confirms the identity of the requester. We will not charge a fee for a reasonable request, although a fee may apply where a request is manifestly unfounded or repetitive. A person who is unhappy with our response may complain to the relevant supervisory authority in their country.
16. Privacy for children
This website and the services of Rydlnk LLP are intended for businesses and for adults acting in a professional capacity. We do not knowingly collect personal information from children, and we do not direct our services at anyone under the age of sixteen. If we become aware that we have collected information from a child without appropriate consent, we will delete that information promptly.
A parent or guardian who believes that a child has provided personal information to Rydlnk LLP should contact us using the details at the end of this policy. We will investigate the matter and remove the information if it was provided without valid consent. We encourage parents and guardians to discuss online privacy with children and to supervise their use of internet services.
17. Marketing communications
Rydlnk LLP does not operate a bulk marketing programme and does not send promotional email to people who have not asked to hear from us. If a person requests information about our services, we may follow up to answer their question and to check whether the enquiry is still active. We will not add an enquirer to a mailing list without a clear and separate choice to do so.
Where a person has agreed to receive occasional updates about the consultancy, they may withdraw that agreement at any time by using an unsubscribe method in the message or by contacting us directly. We honour withdrawal requests promptly. We do not share contact details with marketing partners, and we do not sell lists of contacts to third parties under any circumstances.
18. Links to other sites
This website may contain links to other websites, such as documentation resources or professional references. Rydlnk LLP is not responsible for the privacy practices or content of those external sites. A link does not imply endorsement, and a visitor who follows a link leaves this website and becomes subject to the privacy policy of the destination site.
We encourage visitors to read the privacy notices of any external site they visit. If a link on this website points to a resource whose privacy or security practices cause concern, please let us know so that we can review whether the link remains appropriate for our pages.
19. Changes to this policy
Rydlnk LLP may update this policy from time to time to reflect changes in the way the website operates, changes in the services we provide, or changes in applicable law. When we make a material change, we will update the date at the top of this page and, where the change is significant, provide a clearer notice so that returning visitors understand what has changed.
We encourage visitors to review this policy periodically. Continued use of the website after an updated policy is published indicates acceptance of the revised terms. Where a change requires consent under applicable law, we will request that consent separately rather than relying on continued use.
Previous versions of this policy are available on request for anyone who needs to understand how the terms applied at an earlier date.
20. How to contact us
Questions, requests and complaints about privacy should be directed to Rydlnk LLP using the following details. Please include enough information for us to understand the request and to respond appropriately.
Company: Rydlnk LLP
Developer: RydLink
Address: 995 E Center St APT 2, Provo - 84606-3520, United States (US)
Email: support@rydlink.buzz
Phone: +19459418112
We take every privacy enquiry seriously and will work to resolve it promptly and fairly. If you are not satisfied with our response, you have the right to contact the supervisory authority responsible for data protection in your country.